Bottled Up

City Studies

Bottled Up

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Engage to Change

Technical Assistance

Engage to Change

Shelter Skelter

Urban Investigations

Shelter Skelter

The Cargo Chain

Making Policy Public

The Cargo Chain

¡El poder de prepararse!

Public Access Design

¡El poder de prepararse!

Shine A Light On Your Utility Rights, now in Haitian Creole!

Shine A Light On Your Utility Rights, now in Haitian Creole!

Shine A Light On Your Utility Rights is now available in Haitian Creole!

Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Click here to see the guide in Haitian Creole!

The poster is also available in English here, or Spanish here!

Rumbo A Su Tarjeta Verde

Public Access Design

Rumbo A Su Tarjeta Verde

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Happy Meals?

City Studies

Happy Meals?

Pay Dirt

City Studies

Pay Dirt

What Is Zoning?

Envisioning Development

What Is Zoning?

Pass It On!

Making Policy Public

Pass It On!

Participatory Budgeting

Technical Assistance

Participatory Budgeting

Blunt Conversations

Urban Investigations

Blunt Conversations