Making Change

City Studies

Making Change

Step Right Up

City Studies

Step Right Up

Not on Our Watch!

Making Policy Public

Not on Our Watch!

Store Stories

City Studies

Store Stories

Get Money

City Studies

Get Money

From Shelter to Apartment

Making Policy Public

From Shelter to Apartment

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights is now available in Spanish!

Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Click here to see the guide in Spanish!

The original guide in English is also available here!

What Does It Mean To Live In My Own Place?

Making Policy Public

What Does It Mean To Live In My Own Place?

Pinned Down? Rise Up!

Making Policy Public

Pinned Down? Rise Up!

ICEbreaker

City Studies

ICEbreaker

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Is Your Home Making You Sick?

Making Policy Public

Is Your Home Making You Sick?

The Cargo Chain

Making Policy Public

The Cargo Chain

We're Watching

Public Access Design

We're Watching

What You Need To Know About ACS

Making Policy Public

What You Need To Know About ACS